3.2.3.2: Training
Well-organized and proficient training of system users
(administrators, operators and maintenance personnel) to enable them to carry
out effective operation and maintenance of the SCADA/EMS system hardware and
software as well as the telecommunication equipment after the taking over is
the most efficient way of ensuring
· Complete technology transfer
· Full, proper and sustained operation
· Absolute ownership
Also, training of the operation and maintenance personnel for
the new NSCC, YCC / and NCC hardware and software, new RTUs as well as for the
new communication network to be implemented under the project is crucial for
the success of the project, for safeguarding the investment and for realizing
the benefits the new SCADA system can provide to AES SONEL and the Cameroon
economy.
Training of the personnel is the most efficient way for AESS
to control the OPEX of the system and enable system users, operators and
administrators learn important features and operational procedures of the
system, reduce cost of unscheduled customer support, operate system better and
be more productive and efficient.
This requires the establishment of a suitable training program
including
1) Objective
2) Training types
3) Training plan
3.2.3.2.1 Objective
This entails two main issues
· Selection of Trainees
· Reason for training
It is a human resource challenge and entails selection of the
trainees, the establishment of selection criteria and the reason for the
training. It includes the establishment of the following information for all
the human resource to be trained for system use
· Employee's name e.g. MENDO'O Yannick
· Academic qualification e.g. systems engineer
· Current position e.g. SCADA maintenance engineer
· Reason for training: the main reasons for training
would include
ü Project follow-up and Handling functions
ü System Implementation functions
ü System Operation and Business Integration function
o System users
o System administrators
o System operators
o New job positions in the new structure created by
organizational re-engineering
3.2.3.2.2 Training types
Training of personnel for the new system can be subdivided in
2 types of training with different tasks, that is
1. Operators' training to acquaint the operators to the new
control system and its functions. Only when the operators use fully, properly
and completely all the functions provided by the new SCADA/EMS system, will all
possible benefits be realized.
2. Maintenance training to safeguard the investment by keeping
it fully operational and by adopting/extending the new SCADA/EMS system to the
ever-growing network
3.2.3.2.3 Training Plan
Detailing of a training plan include
· Training Sessions
o Early Session
o Mid Session (On-The-Job training, OJT)
o Late Session
· Session start date and end date, Session duration and
location
· Session content: course title, target group, course
objective, detailed learning objectives, work tasks to be addressed, subjects
to be covered, exercises, materials/equipments required, duration, location
e.t.c
· Procedures for trainee assessment and testing
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