I.4 OBJECTIVES OF THE STUDY
The objectives of the study are the following:
ü To identify the rationale of «banques
populaires» transformation from a cooperative to a commercial bank.
ü To find out the impact of «banques
populaires» transformation from a cooperative to a commercial bank.
ü To find out if there is any improvement in its
services.
ü To find out if it has in any way improved its economic
activities.
I.5 RESEARCH QUESTIONS
The questions for which this study has to struggle to find
solutions to are the following:
Ø What was the rationale of «banques
populaires» transformation from a cooperative to a commercial bank?
Ø Is there any impact of «banques populaires»
transformation from a cooperative to a commercial bank?
Ø Has the transformation of «banques
populaires» from a cooperative to a commercial bank improved its
services?
Ø Has the transformation of «banques
populaires» from a cooperative to a commercial bank improved its economic
activities?
I.6 PURPOSE OF THE
STUDY
The purpose of the study is to find out the rationale and the
impact of «banques populaires» transformation from a cooperative to a
commercial. The researcher therefore, would like to find out if there is any
positive transformation for economic development and as a result of this,
formulate any recommendation that may help the bank in its financial
development.
I.7 SIGNIFICANCE OF THE STUDY.
A part from academic use as a requirement to complete a
bachelor's degree, this research will offer awareness of the structured changes
and operations of BPR SA and help its customers to be aware of its day-to-day
work. It may also help other researchers in related fields and finally the
stakeholders especially shareholders and the clients of the bank benefit from
this research on BPR transformation.
I.8 THE SCOPE OF THE STUDY
The study was carried out in Banque Populaires du Rwanda SA at
its head quarters by interviewing a group of sixty respondents involving twenty
employees, thirty five customers and five members of board of directors.
I.9 LIMITATIONS OF THE STUDY
The first limitation of the study was to
deal with busy people, some of whom do not have time to be interviewed or to
fill questionnaires. Getting the sufficient information from such people was
very difficult.
Time stipulated for this study was in such away that the
collection, compilation and submission of the research work was not enough
because of limited resources. However, the results are significant and pave
away for further research.
Another problem encountered was that of non-response.
Some of the respondents reserved their views. However, the researcher used
probing approach to deal with this problem.
Overall, although the researcher faced many problems, the
respondent's general involvement in the whole exercise was remarkably good.
This made the present study possible and fruitful since all respondents reacted
positively to the study.
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