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Development of a computerized provider order entry system for laboratory

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par Gérard Bisama Mutshipayi
University of Ghana - Master of Science (MSc) 2015
  

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CHAPTER 5

5. DISCUSSION

The CPOE for laboratory test management design provides capabilities to clinician to automate the order of lab test and performed the follow up of the result in a district hospital. The automation of the pre and post diagnostics task reduces errors such as identification of patient and specimen, redundant ordered test, lost to follow up.

According to the proposed framework which is based on the HIE laboratory order schedule workflow, the CPOE as the hub of lab order system ensures a improvement in workflow by establishing the connection between the patient management system, the medical history management of patient within the clinical services and the laboratory order in a centralized architecture.

By using SMS and email notification of laboratory result, the patient communication experience is improved as well as the referring clinician, since they can receive respectively the notification and the result of the laboratory tests on their phone and by email.

5.1. The design consideration

After conducting a literature review of main topic related to our study subject, we have found that the lack of health information system integration in the clinical workflow and the clinical relationship between services has been cited as one of the main raison of abandonment of a medical record after his deployment. (Maslove et al., 2011)

To take into account this limitation observed in others study on the design HIS, we first start our study by identifying the important workflow in data exchange between clinical services and the main actors involved in lab order management. We analyzed the circulation of information between the outpatient department, the laboratory service and other clinical services prior to the identification of system business requirements. Business process management approach has been used to identify different actors involved in the circulation of information and the tasks to automate. We think that this methodology provide the system more flexibility to be integrated in the hospital workflow and to introduce organization change without breaking communication between actors.

5.2. Benefits of the system

- The CPOE provide clinicians at the district hospital with a tools to easily order a group of laboratory test for a patient with a relatively simple users friendly interfaces where most of the task are selection based.

- The CPOE allows the clinician to perform the follow up of the laboratory test by visualizing the test that has been performed and those in pending status.

- Provide laboratory service in the district hospital with a tools to organize and managed all the result as well as specimen reception information on patient.

- The CPOE has the potential to enhance clinician'sawareness of the patient situation by receiving alert and notification of the laboratory result on the mobile phone and by email.

- The CPOE has the potential to improve patient communication experience with the district hospital by receiving by SMS and email notification when the lab result is available.

- The system use the existing GSM network for SMS notification instead of internet API that make it most adaptable at limited setting area where the internet access is a challenge.

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