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Human capital management in rwanda: challenges and prospects for microfinance institutions

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par Jean Paul SAFARI
Maastricht School of Management  - MBA  2010
  

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4.3.3. Education level

Table 4.4: Education level of respondents

Education level

DUTERIMBERE IMF SA

IMF UNGUKA SA

Ordinary level

3

15

-

-

High school, Senior six

1

5

4

20

Diploma

2

10

2

10

Bachelors' degree

14

70

14

70

Total

20

100

20

100

Source: Primary data

At DUTERIMBERE IMF SA, 15% went for 0' level, 5% have high school leaving certificates, and 10% have diplomas while 70% have their bachelors' degrees. A big majority have bachelor's degrees.

At IMF UNGUKA SA, the sample staff's qualifications are as follows: 20% high school, 10% diploma, and 70% bachelors. The majority have bachelor's degrees.

The above statistics show that microfinance organizations can attract fresh graduates. People with Bachelor's degrees were more in both cases. Organizations need employees with good education background, Rwandan MFIs are capable of attracting such people, which apparently sounds good, the only problem being that it could bring about challenges retaining such people after they have had a good professional experience.

4.3.4. Age of respondents

Table 4.5: Age of respondents

Age brackets

DUTERIMBERE IMF SA

IMF UNGUKA SA

15 - 25

0

0

3

15

25 - 30

7

35

9

45

30 - 40

11

55

6

30

40 - 50

2

10

2

10

Total

20

100

20

100

Source: Primary data

At DUTERIMBERE IMF SA, 35% fall between 25 - 30years, 55% fall between 30 - 40 years while 10% fall in the range of 41 - 50 years. It can be deduced that the staff is generally young.

At IMF UNGUKA SA, 15% fall between 15 and26, 45% fall between 26 - 30years, 30% fall between 31 - 40 years while 10% fall beyond 40 years. The staff is generally young as well.

The above statistics show that majority of employees are young. Young, being relatively explained, it is normal in Rwanda to have one's first job at 30 because the current generation experienced many stumbling blocks in their education endeavors.

This implies that microfinance institutions do attract young men and women who have just graduated from bachelor's degree programs or majority of their employees join as senior six leavers and register evening classes as they are working.

Attracting fresh graduates is not necessarily good or bad. Employees may be young and
experienced much as they may lack professional experience. In case they are experienced, there
is no issue. One may even say that fresh from school is not always bad. However, one does not

always need fresh employees without a professional experience. Why they come in big numbers also is interesting. It may be because they are dying to have their first employment. They do not take care whether the employer is good or bad at this level of their career.

4.3.5. Area of specialization

Table 4.6: Area of specialization

Area of specialization

DUTERIMBERE IMF SA

IMF UNGUKA SA

Economics

1

5

0

0

Accountancy

14

70

17

85

Other

5

25

3

15

Total

20

100

20

100

Source: Primary data

At DUTERIMBERE IMF SA, 5% studied economics, studied 70% management /accountancy while 25% did other courses like IT. At IMF UNGUKA SA, 85% studied accountancy while 15% took other specializations which include sociology, IT, Law.

Microfinance institutions need or employ people who studied accountancy / management. They also need other specialization like economics, IT, Law, sociology but in fewer numbers.

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