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Air France KLM Strategy

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par PIZZONI Nicolas - ZAPPULLA Damien NGUYEN Kim - MARTOT Cédric - PALLIN Olivier
ESCT -  2008
  

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The two main low-costs European Easy Jet and Ryan Air, access to the forefront on traffic intra-European and domestic. Their growth over the period 2000-2004 was respectively +31% to +46% per year!

During the same period, the traffic of normal remained relatively stable. Easy Jet and Ryan Air, therefore, do not establish their current positions by a massive transfer of traffic, but by the combination of two phenomena:

On the one hand, induction of traffic, creating a new kind of application (the trip "low-costs" attracting new customers, which so far does not traveled, the voyage by substituting "pulse" of other forms of entertainment consumption type);

On the other hand, confiscating a large part of the natural growth in traffic linked to economic growth (including classic customer and the business customer segment Affairs sensitive to the price).

"But the trees do not rise up to heaven ..." And despite the exponential growth rate posted by the low-cost in recent years, it would seem that there is a limit to this expansion: While EasyJet and Ryanair may become No. 1 and 2 in terms of traffic intra and domestic, but the characteristics of their model bear inherently limits their growth and the risk of weakening profitability. Offering low prices, completely out of touch with reality, induces a new leisure traffic, which is not prompted by a purchase corresponding to a "need" but to drive a purchase. The bouquet of destinations offered at the beginning of a market suffer the same economic rules as those governing the fashion industry: while reflecting new product trends ephemeral détrône the previous ... For a low-cost, supply creates demand and the offer must be renewed promptly and regularly. The market is artificially stimulated, and once the mature market issuer reached, the development of each new destination is necessarily at the expense of existing destinations, as the market has reached its size limit: some destinations have the potential to retain their visitors, and constitute a substantive trade-for example Ryanair Bergerac or Carcassonne- they are in other words the "basics" of the permanent collection. Other destinations, not having these natural assets, may at the discretion of modes and opportunities for the development of low-cost airlines that operate, to be replaced today by cities on the Spanish coast, by tomorrow cities in Eastern Europe ...

A record low cost

- They usually use planes of a single model, mostly Boeing 737-200 or 300, possibly bought used. These aircraft have indeed the lowest cost to purchase or rent, and low operating cost per seat.

- They have only one class (as opposed to multiple aircraft companies classics), which greatly reduces operating costs.

- They usually land on secondary airports, to speed up the average time of rotation avoiding congestion, and to pay airport charges reduced.

- They simplify as much as possible the procedures for loading and unloading (unallocated seats), once again turns to accelerate and reduce the need for staff. In this context, they also sell tickets directly by phone, fax, but especially the Internet, and not by the computerized reservation systems (CRS) and the travel agencies, more expensive. Tickets are paid for prior to travel and non-refundable, income is certain and swift (no gap between revenue and expenditure).

- To obtain a reduction in payroll, they employ personal versatile, pay minimum wages, but introduce a premium of productivity and sharing a stake in the company.

- They offer very limited service on board and fees.

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