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Leveraging suppliers relations

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par Myriam Labidi
ESC Toulouse - bac + 6 0000
  

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2.2 The 787 Dreamline program: the elevation of suppliers status from providers to partners

Suppliers on the 787 program are not just being consulted on how to improve the current systems or components they provide. They are sharing risk by participating early on in the design-build process to ensure the best design is used from the start.

Boeing decided to significantly change its supplier involvement in the 787 program. Instead of simply consulting them, Boeing required its suppliers to share risks. In order to use the best design, suppliers actively participate in the design-build process, meaning that they were involved in the conceptualization, joint development and detailed design. All the new ideas for systems and structures were considered during the conceptualization phase. Then, Boeing selected a small number of suppliers for the

joint development phase. This dozen of suppliers assumed a greater responsibility than on previous new airplane projects, they became real partners. For instance, Goodrich collaborated on the development process of the 787 nacelle and thrust reverser system. Usually, such a development process implies the competition of a large number of people including independent designers and competitors. The usual development process often leads to design iterations. Instead of this, Goodrich, Boeing and others designed the 787 nacelle as a team. Then, all team members stepped back and competed normally to win the contract.

In order to improve its supply chain efficiency, Boeing heavily reduced its core supply base (79 percent) and increased business with high-performing suppliers. The number of Boeings suppliers has dropped from more than 30,000 in 1998 to 6,450 now. These 6,450 suppliers are based in more than 100 countries. 86 percent of the purchase and change orders transactions are conducted through eBuy. The system delivers more than 360,000 transactions a month electronically.

Considering the relationships strengthening and the evolution of supply chains, prime contractors focus on larger-scale assembly integration. As they share risk, support the product throughout its life cycle and focus on innovation and improvement, suppliers are becoming real partners, they are no more subordinates.


· The new supplier model:

They are many reasons to move to a new supplier model. Firstly, Procurement costs represent a high percentage of the sum spent on the aircraft building. Consequently, the money saved in Procurement costs can be invested in new products and services.

Second of all, better asset use by Boeing and its suppliers is highly valuable. As a matter of fact, owning and operating facilities, which works at reduced capacities is completely inefficient and out of sense. That is the reason why letting the suppliers operate can be the best solution. Therefore, it allows Boeing to invest in new technologies and its suppliers to become strong community leaders

Thirdly, it is obvious that working with only the best suppliers allows to maximize opportunities to consolidate work with them. Boeing ensures the highest quality and lowest units costs that can be passed along to the customer.

The shift in the supplier role allows Boeing to move up the value stream by focusing on the customer voice and requirements, the airplane's overall design, architecture and integration and then on final assembly and delivery. Managing an efficient and responsive supplier base allows Boeing to improve the quality and safety of the products delivered. In addition, these products are less expensive.

Lean Supply Chain does not only concern manufacturing. It should be applied to the whole product life cycle from raw materials to the fleet deployment. This Lean Supply Chain dynamic implies trust between true partners. It means that Boeing must sometimes transfer a core competency to its suppliers, which can do it as well as Boeing and even more better. In order to remain competitive, Boeing depends upon one healthy supply chain indeed. As the supplier becomes an integral part of the design and production process, Boeing and its supplier share a common destiny. Boeings success is fundamentally linked to how well it works with its suppliers.

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