1.4. Project
presentation
The knowledge based systems are artificial intelligent tools
working in a narrow domain to provide intelligent decisions with justification.
Knowledge is acquired and represented using various knowledge representation
techniques rules and frames.
After this study, we can pick the following services and features
should be presented by our web site:
1.4.1. Provided services
§
Find the Right Message at the Right Time
For quick and easy information found; Smart Synopsis provides
access to the most relevant articles; we should in the first step provide a
search engine that is configurable for article authoring. Attachments can be
added to articles to supplement content and provide context. Instant publishing
and article import flexibility.
§
Seamless Self-Service
Users can help themselves by using an available public portal.
Find Solution to their toughest questions.
§
Services for all users
An
optional visitor registration portal gives you permission access to other
Knowledgebase features.
§
Update and Share Information
Encourage users to contribute
content to Knowledgebase by adding points for each interaction in the forum,
distribute the information using centralized knowledge-sharing services,
continually improving the quality of the application.
§
Facilitate user intervention
Most file formats and documents are accepted so document upload
is quick and simple without format conversion.
1.4.2. Provided features
§ Store text-based data and knowledge as
searchable Knowledge Base articles
§ Store any type of file, application, document as a
file located inside the Knowledge Base or attached to a relevant article
§ Advanced user-rights management with users,
user-groups and passwords
§ Different users can see different parts of the Knowledge
Base according to their privileges
§ Control access to Knowledge Base categories, articles and
files using a security model
§ Centrally and securely located on the WWW hosted on
Web Central servers
§ Accessible from anywhere, anytime, by whoever
privileged
§ Host an online help knowledge for your visitors; answer
for their questions
§ Advanced searching and organization features
means no more wasted time searching for files on local computers or network
drives; procedures and other information is as simple as entering a few key
words.
§ Allow for a large number of people to contribute to and
share stored data
§ Aid in easy storage and retrieval of data
§ Reduce repetitive duplicate input
§ Improve communication between users
§ Using ergonomic and attractive web
interface
For the
site administrator;
§ control exactly what is inside the Knowledge Base using
advanced security profiles and policies
§ Control access to data, based on user roles (defining
which information users or user groups can view, edit, publish, etc.)
§ Define user groups for controlling who has access to what
information
§ Manage all documents, users.
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