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Problem loans management practices : Ecobank Ghana Limited as a case study

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par Katoh Hamadou Kone
Centre Africain d'Etudes Supérieures en Gestion - MBA in Banking and Finance 2004
  

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3. Remedial management

We consider that remedial management strategies depend on assets classification. At each

stage, a new strategy must be deployed.

28 MBA in Banking and Finance

Classification

Remedial management strategies

Officer in charge

Class A

Maintain and improve relationship.

Friendly remind the borrower (if debt is overdue).

Relationship Officer

Class B

Require more collateral to secure the loan

Require a short-term repayment schedule from the borrower or restructure the loan if the borrower is not likely to repay within 3 months.

Relationship Officer

Class C

Require a short-term repayment schedule from the borrower or restructure the loan if the borrower is not likely to repay within 6 months.

Remedial Manager

Class D

Exit the business by selling collateral and/or taking legal action.

Remedial Manager

Class E

Exit the business by selling collateral and/or taking legal action.

Remedial Manager

The proposed remedial strategy may appear as rigid but two main reasons founded our choice:

1. Loan recovery is extremely time-consuming especially when the borrower is unwilling

to repay. It may also draw staff members' attention away from other tasks and more lucrative businesses.

2. The long follow-up process involving telephone calls and transportation fees particularly when the borrower is not in the same geographical area can make the loan recovery be very costly for the bank. Attorney fees can also burden the bank especially

when it refers to a legal counsel in collecting the money.

29 MBA in Banking and Finance

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