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Sanitation in urban and peri-urban areas of Cap-Haitien: the promotion of different latrine options through a social marketing approach

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par Rémi Kaupp
University of Southampton - M.Sc Engineering for Development 2006
  

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Appendix F

Product-service package

By Steven Sugden and Rémi Kaupp, included in the joint report.

The product service package approach can be divided into four components:

1. Designing and developing low cost, low space latrines which are affordable to the poor

2. Developing reliable affordable, safe pit emptying services to take excreta from the pit to a transfer tank.

3. Providing bulk transport services from the transfer tank to the final disposal site

4. Providing a site for safe, acceptable final disposal.

This approach is based on the need to remove the two main constraints facing the res- idents; lack of space and money. The way to make a latrine smaller and cheaper is to reduce the size and cost of all the components, including the pit, so as to make the cap- ital cost low enough to be affordable (and desirable) for the majority of the households. This process of reducing the pit size automatically decreases the time it takes for the pit

to fill and the need is introduced for more frequent emptying. This emptying service has

to be provided by small scale private sector operators whose development, capacity and commercial viability is one of the keys to making this approach sustainable. The small scale emptiers dump the waste into a transfer tank, which when full, is taken for final disposal.

F.1 Components

F.1.1 Designing low cost, low space, affordable latrines

The price of current latrine design built by the local masons is around HT$ 2,500 (US$

310) and unaffordable to the urban poor. International Development Enterprises (IDE)

describe the three building blocks of cheapening designs as:

Miniaturisation: This asks the questions are large 3m deep pits necessary? Will a 1m

deep pit coupled with a reliable emptying service work just as well?

Affordability to the poor is always important. Are expensive concrete slabs absolutely necessary? Are there cheaper alternatives?

Expandable: This enables households to build latrines in small affordable sections.

House building processes in developing countries are incremental i.e. the owner first saves to buy the land, then saves to pay for the cement for the foundations, then for the bricks, etc. It is not all done at once as in Northern countries, and house building is matched with the family income flows, avoiding the need for banking services.

By using these principles the following is possible:

Table F.1: Components of a low-cost latrine

Component

Standard design

Low-cost option

Ultra-low-cost

option

Pit

2 m deep, 1 m

square, block lined

1 m deep, 60 cm

diameter, plastic drum lining

1 m deep, 60 cm

diameter, plastic drum lining

Slab

Rough cast, 8cm

thick, iron bar reinforced, fitted with concrete pedestal.

80 cm diameter x

5cm thick concrete dome slab with pedestal

80 cm diameter

wooden platform with squat hole

Ventilation pipe

100 mm diameter

plastic pipe

100 mm diameter

plastic pipe

None

Superstructure

Cement block with

galvanised tin door

Wooded frame

covered with sacking

Provided by owner

to a minimal level

Roof

Galvanised tin

Galvanised tin

Provided by owner

to a minimal level

Price

HT $2,500

(US$ 312)

HT$ 800 - 1,000

(U$ 100 - 125)

HT$ 200 - 300

(US$ 25 - 37.5)

The price of different items can be detailed below. Original figures come from local

masons or are rough estimates; prices were refined during the workshop and by working with a local GTIH engineer:

The process is made expandable by having the components inter-changeable. A household may be able to afford only a wooden slab in the beginning, but over time could afford to upgrade to a concrete slab and vent pipe.

Assessing the willingness to pay for an unseen product and service is a difficult pro- cess and at best only gives a feeling of demand. When costs were discussed in a Focus

Table F.2: Detailed pricing of a low-cost latrine elements

Element \ Source

First estimates

Workshop

GTIH Engineer

HT$

US$

HT$

US$

HT$

US$

Essential items

1m pit digging

120

15

30

3.75

50

6.25

200 l plastic drum

100

12.5

100

12.5

50

6.25

4 blocks (bottom)

12

1.5

12

1.5

12

1.5

Concrete domed slab

200

25

120

15

150

18.75

Sub-total

432

40.5

262

32.75

262

32.75

Superstructure

Wood

 
 
 
 

35

4.37

Cloth

 
 
 
 

20

2.5

Tin roof

 
 
 
 

40

5

Sub-total

300

37.5

200

25

95

11.87

Extra

Ventilation pipe

50

6.25

40

5

45

5.65

Seat

100

12.5

60

7.5

100

12.5

Sub-total

150

18.75

100

12.5

145

18.15

Total

882

96.75

562

70.25

502

62.77

Group Discussion with women from Shada they gave the impression that HT$1000

would be given consideration and HT$200 was defiantly affordable and they «would hit

[their] heads on the ground to raise the money». Another interesting aspect to the capi-

tal cost discussion was that the women did not know the cost of the existing traditional latrine design, they just knew it was unaffordable. The problem they say with a small

pit is paying for the emptying.

The issue of space was discussed by laying planks of wood on the ground and asking

«If the latrine design was this big, would you have room for one in your house?» Al- though space was often given as a constraint in the survey, it would appear that a 1m

x 1m latrine design could be accommodated by the majority of the group. The main issues were whether it could be placed inside the house and the relationship with the landlord.

F.1.2 Developing effective pit emptying services

The effectiveness of this process is dependent on whether the customers pay sufficient funds to sustain the commercial viability of a pit emptying service: Revenue from cus- tomers > emptying costs + profit. The commercial viability of the emptying service is dependent upon Productivity rate and dumping charges.

Productivity rate

Road conditions allowing easy access


· Percentage coverage and usage of latrines


· Number of pits requiring emptying per month


· Average distance from households to collection point


· Average distance between customers


· Volume of sludge removed per visit


· Extraction equipment efficiency and transport equipment efficiency


· Volume capable of being extracted per hour


· Speed and size of transport equipment in kgs/km/hour


· Ability to access pits in narrow streets


· Capital costs an life expectancy of equipment

- Failure and breakdown rate

- Ease of equipment maintenance

- Operation and maintenance costs of equipment

- Equipment staffing requirements

- Fuel and lubricants usage

- Spare parts costs and availability

Dumping costs


· Distance from intermediate to final disposal


· Final dumping charges


· Running costs of bulk transfer vehicle (as above)


· Level of competition within city


· Public sector attitude and contribution to final removal

This is a long list of variables and our knowledge of how they apply to a place like Shada

is limited. It is possible to assume that if an emptying service was established for the current latrine coverage it would not be viable as there are simply not enough latrine pits

to empty. The development of the emptying service must therefore go hand in hand with

the development and promotion of lower cost, smaller, latrines. Any subsidy should be not given for the building of latrines, but instead used as a buffer to cover the initial start

up losses and there after gradually reduced as the demand for the emptying services increases and commercial viability is established.

Shada has the following disadvantages in the development of an emptying service,


· Low percentage coverage and usage of latrines with no pits currently in need of

emptying


· None of the current emptying equipment, (the Vacutug or MAPET) will fit through

the narrow passageways of Shada


· Low willingness to pay for emptying services expressed in FGD


· Local government unlikely to pay for final disposal or transfer costs

Shada has the following advantages


· All the houses are relatively close to a main road and therefore average distance from households to transfer points will be low


· Apparent high demand for improved household facilities


· Dissatisfaction with current excreta disposal practices

F.1.3 Providing bulk transport services from the transfer tank to the final disposal site

Jedco is the only company in Cap Haitien with the equipment or capacity to suck waste out of a transfer tank and transport it to a final disposal site. Their main customer is the UN who have a strong presence in the city and require their septic tanks to be regularly emptied. There is no competition and this allows Jedco to charge around US$250 per trip. Jedco are interested in expanding their business, but whether they would be willing

to reduce their rates or work for an CBO is questionable.

The Ministry of Public Health and Population (MSPP) were once donated a small vacuum tanker under a German funded project, but this fell into disrepair when a vital spare part could not be obtained. They are now rotting in the MSPP yard and could be relatively inexpensively adapted to provide a towable transfer station.

F.1.4 Providing a site for safe, acceptable final disposal

There is no sewage treatment works in Cap Haitien and dumping waste in a mangrove swamp at the cities boundary seems to be an accepted practice. This is far from satisfac- tory, but probably the least worse alternative and certainly preferable to dumping waste

in the river next to the housing settlements. It is difficult to predict at this stage, but the project could have problems gaining permission to adopt a similar practice. Officials tend to feel more comfortable denying permission for any changes which they feel may leave them open to criticism in the future. Granting permission to dump what could be large quantities of raw faecal waste in a ecologically sensitive wetland may just regarded

as too risky.

F.2 Rough break even and financial viability calculations

The initial calculations for the commercial viability of the emptying operation were based on fees a family of 3 adults would pay per month for using the public latrine. This amounted to approximately 90 Gdes (US$ 2.25) per month. During the FGD it became apparent that this was considered too much and the women said they had to compare

Income per trip

Willingness to pay

120 Gdes

Expenses per trip

Bayakou pay

25 Gdes

Barrow boy pay

12,5 Gdes

Equipment

2,5 Gdes

Dumping fee

?

Moving transfer station

15 Gdes

Total

55 Gdes

Balance per trip

65 Gdes

Expenses per day

530 Gdes

Minimum to break even

Trips

8.15

Bayakous

1.02

Latrines needed

367

the price with open defecation, not the public latrine fees, as this is what they currently practised. It was difficult to assess the willingness to pay for an emptying service as by this stage the group was beginning to realise that we were discussing an NGO project who are known to give everything for free. However, as a best guess, the following calculations are based on a willingness to pay 120 Gdes (US$ 3.15) for emptying 100 l

of waste every 1.5 month, or 240 Gdes for emptying 200 l every 3 months:

Table F.3: Financial viability calculations

Capacities

Emptying every

1.5 months

Quantity to empty

100 litres

1 bayakou serves daily

8 latrines

Transfer station capacity

2,000 litres

Emptied every

2.5 days

Daily wages

Bayakou

200 Gdes

Barrow boy

100 Gdes

Staff

400 Gdes

Nightwatch

100 Gdes

Costs and maintenance

Moving transfer station

300 Gdes

Equipment maintenance

320 Gdes

Station maintenance

30 Gdes

If each latrine fills in 1.5 months, one Bayakou could serve 367 latrines with a profit

to the managing organisation of HT$ 3,300 (US$ 412) per month.

Shada has a population of around 20,000 comprising of 2,400 families. In theory this could be served by 10 Bayakou providing a profit for the managing organisation of HT$33,000 per month. From this the organisation would have to provide some form

of management and office space, but it is these types of calculations that indicates the potential of «the fortune at the bottom of the pyramid».

This calculation is based on an ideal situation and too many assumptions are used which need to be further research and tested. Economies of scale could bring down some costs just as easily as a willingness to only pay 150 Gdes for emptying 200l could

make the entire process unprofitable. It does however give an indication of the potential

of a sustainable form of excreta management in what would be usually considered to be

a very difficult area.

F.3 Public Private Partnership (PPP)

Government has a role in protecting the public health of its citizens. When visiting all of

the areas in Cap Haitien, particularly the high density areas, it is clear that public health

is being compromised and raises the question what could and should the government be doing for the residents of areas like Shada?

Mrs Guettie Noel, a Public Health Technician from the Ministry of Public Health and Population stated that it was their job to empty the latrine pits, but they found this impossible because they did not have the equipment of the resources. The MSPP could present an argument that they do not need a PPP if Oxfam simply donated a new vacuum tanker to their ministry. An MSPP operated emptying service is likely to be unsustainable and only partially benefit the poor, but refusal could result in the MSPP proving difficult over refusing final disposal sites and possibly applying over-zealous building regulations latrine design. The project needs to develop good relationships with

the MSPP and continually point out that removing the excreta from areas like Shada has

a significant impact on public health and the productivity of the residents, and that it is

a duty that they are failing to perform.

If the MSPP could be persuaded to cover the cost of taking the waste from the transfer station and for final disposal, the commercial viability of the emptying service will be significantly easier to achieve.

There are a variety of organisational arrangements possible for private sector latrine building, emptying and transfer services. Which is most suitable would need further discussion, but an initial suggestion would be to have one organisation overseeing the whole process and to manage the Bayakou in providing the building and emptying ser- vices. The organisation would need to be experienced in programme management, have

the capacity to keep accurate accounts and be able to monitor the various processes. Oxfam's project partner, GTIH, could be ideal in this role.

Rémi Kaupp

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