Risk management in Etablissement Kazoza et Compagnie-Rwanda

LIST OF TABLES

Table 4.1.1: Distribution of respondents by Gender 33

Table 4.1.2 Distribution of resondents by age 34

Table 4.1.3 Distribution of respondents by Education 36

Table 4.1.4 Distribution of respondents by marital status 37

Table 4.1.5 Distrbution of respondents by occupation 39

Table 4.1.6 Distribution of respondents by job experience 40

Table 4.1.7 Training(s) on Risk Management 42

Table 4.1.8 Types of risks likely to be encountered by respondents 43

Table 4.1.9 Training on risk management in relation to which a respondent faces 44

Table 4.1.10 Response on whether respondents have met risks that could put life in danger 46

Table 4.1.11 How risks were managed? 47

Table 4.1.12 Need of protective equipment 49

Table 4.1.13 Use of protective equipment 50

Table 4. 1.14 Status of personal protective equipment 51

Table 4.1.15 Existence of Risk Management plans 52

Table 4.1.16 Knowledge on whether the company has internal rules and regulations 54

Table 4.1.17 Insurance among Respondents 55

Table 4.2.1 Results on Risk management plan 58

Table 4.2.2 Risk management 59

Table 4.2.3 Results on challenges in Risk management 61

Table 4.2.4 Results on current trends of Risk Management 62

LIST OF FIGURES

Chart 4.1.1 Distribution of Respondents by Gender 34

Chart 4.1.2 Distribution of Respondents by age 35

Chart 4.1.3 Distribtion of respondents by education 37

Chart 4.1.4 Distribution of respondents by marital status 38

Chart 4.1.5 Distribution of respondents by occupation 39

Chart 4.1.6 Job experience of Respondents 41

Chart 4.1.7 Training(S) on Risk Management 42

Chart 4.1.8 Types of risks likely to be encountered by respondents 43

Chart 4.1.9 Training on risk management 45

Chart 4.1.10 Response on whether respondents have met risks that could put life in danger 46

Chart 4.1.11 How risks were managed? 48

Chart 4.1.12 Need of protective equipment 49

Chart 4.1.13 Use of protective equipment 50

Figure 4.1.14 Status of personal protective equipment 52

Chart 4.1.15 Existence of Risk Management plans 53

Chart 4.1.16 Knowledge on whether the company has internal rules and regulations 55

Chart 4.1.17 Insurance among Respondents 56

LIST OF ABBREVIATIONS

BSI : British Standard Institutions

CRO : Chief Risk Officer

EKJ & Cie : Etablissement Kazoza Justin et Compagnie

ERM : Enterprise Risk Management

GE : General electric

IT : Information Technology

PPE : personal Protective Equipment

PSF : Private Sector Federation

RDB : Rwanda Development Board

RM : Risk Management

RMP : Risk Management Plan

UNEP : United Nations Environment Programme

US : United States

ABSTRACT

This study examined how Etablissement Kazoza Justin et Compagnie (EKJ & Cie) handled potential risks which were threatening its business. It was guided by four objectives. It adopted a case study design, used both qualitative and quantitative research methods for data collection. It covered 50 respondents and employed interviews, questionnaires and observation methods for data collection. The findings from interviews revealed that there are no structured and written risk management plans but still employees have some knowledge about risk as confirmed by interviewees. Ninety two percent of respondents confirmed to have had trainings related to risk management, 84% expressed their concern about physical and technological risks. Seventy four percent had been once at risk which could put their life in danger. Also, respondents demonstrated their need of protective equipment by 88% but this number dropped to nearly 57% with no convincing reasons as the management confirmed their existence. Respondents admitted by 72% that they don't know whether there are risk management plans within the company but, nearly the same percentage confirmed the existence of rules and regulations that govern the company. All respondents (100%) know that they have health insurance which helps them to pay less when they are sick or their close relatives. As far as the future of risk management is concerned, the management is planning to hire a consultant to carry out the feasibility study. The study demonstrated needs for the enterprise management to come up with strong operational risk management plans.