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The report for internship carried out in rwanda revenue authority, customs services department:

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par Samson Nsengiyumva
National University of Rwanda - Bachelor 2009
  

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I.3.2.5.a. Mission Statement

To provide legal advice and guidance in order to maximize revenue collection at minimum cost. To manage and coordinate appeal cases and to serve the Board effectively.

I.3.2.5.b. Strategic Objectives

To ensure that effective legislation is in place to enable revenue collections. To handle appeal cases professionally and expeditiously

To represent the Authority in all litigation cases

Drafting new or amended legislation

I.3.2.6. Human Resources & Administration

Contribute to maximum revenue collection and quality service to customers and stakeholders by recruiting, retaining and developing competent human capital, through providing the necessary personnel and logistic support systems to other departments.

? Recruiting

? Training

? Retaining

? Compensating highly qualified staff in the Authority

? Performance management

I.3.2.7. Information Technology

I.3.2.7.a. Mission

In line with RRA's mission, the mission of the IT Department is to make a positive impact on the RRA's revenue performance and administrative efficiency, through the provision of cost-effective, reliable and secure IT services and systems.

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I.3.2.7.b. Strategic Objectives

· To manage and coordinate RRA's on-going computerization program, always ensuring it is aligned with RRA's mission, objectives and priorities.

· To assist departments with the definition, introduction and support of cost-effective computer systems.

· Update the standard of IT systems and equipment to be used in RRA;

· To procure necessary IT equipments, software and services through the normal tendering procedures.

· Supporting other departments in their daily activities requiring the use of IT systems

· To ensure RRA's IT assets are safeguarded and properly maintained in good working order.

· Facilitating the taxpayers service delivery by providing reliable and secure systems and up-to-date equipment;

· Managing the fiscal data by assuring the data entry and databases security;

· Using the technology to increase Rwanda fiscal and non-fiscal revenue

I.3.2.8. Finance Department

I.3.2.8.a. Departmental Mission

Consistent with the RRA's mission, the Department of Finance has the overall mission of establishing and maintaining efficient financial management and accounting systems and processes.

I.3.2.8.b. Objectives

The departmental strategic objectives are developed to support the organizational strategic objectives. Specifically, for the Department of Finance, these include:

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1. To contribute to the processes of maximizing the flow of revenues to the government by ensuring the existence of efficient and effective procedures for collecting, safeguarding, accounting and reporting of government revenues and Social Security Fund contributions.

2. To establish and maintain systems of managing and controlling organizational costs with the objective of minimizing the overall costs of collection.

3. To develop and maintain the means of providing accurate and reliable financial management information to the stakeholders of the RRA across the government of Rwanda as a means of contributing to national planning and development.

4. To advise senior management on the treasury and financial management aspects of RRA so as to ensure that public funds are well utilized and RRA maintains a good liquidity position.

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