2. SCOPE OF THE STUDY
The study is restricted to the usage of Management Information
Systems into banking institutions. It focuses on FINABANK SA as a case study,
within a period of 5 years (2004-2008), year 2004 because it is from that
period that owners of FINABANK SA have acquired BACAR (Banque Continentale
Africaine au Rwanda) and that bank became FINABANK SA of Rwanda and years 2008
with the reason that any kind of decision to be taken should be based upon
accurate information.
3 RICHARDS, B. «Inside Story: Intranets Foundation for
Early Electronic Commerce,» The Wall Street Journal: Technology, June
17, 1996, p. 23
3. PROBLEM STATEMENT
Increasing Interest upon Management Information Systems is not a
present issue.
In 1983, over 80% of colleges of business accredited by the
American Association of Collegiate Schools of Business offered a degree program
with major emphasis in information systems or planned to implement such program
within the next three years.
More than half of all employed Americans now earn their
livings as «knowledge workers,» exchanging various kinds of
information.
In 1982 alone, more than 100 companies sold almost 3 millions
of personal computers. Some 16,000 software programs are available for the
Apple Personal Computer.
These headlines are interesting and fairly descriptive of the
explosion in computer use during the recent past. But what does it means for
today's student of management and the practitioners?
It probably means that managers who do not have the ability to
use computers will become organizationally dysfunctional or worse, useless as
decision makers.4
Several years ago the consulting firm of BOOZ, ALLEN, and
HAMILTON conducted a comprehensive study surrounding computer usage and
concluded that the modern-generation equipment was being used for first
generation systems design.
At about the same time another respected consulting
organization, McKinsey & Company, concluded that «in terms of
technical achievement, the computer revolution in U.S. has been outrunning all
expectations. In terms of economic payroll on new applications, it has rapidly
lost momentum.»
4 LAUDON, K. and LAUDON, J.P. «Management
Information Systems: Organization and Technology,» Prentice-Hall of
India: New Delhi, 1999, p.6
These conclusions reflect the fact that for decades the focus
on computer use has been on the machine itself rather than on the vastly more
important dimension of application and software-the systems design
capability-the «brainware» if you like.
This trend towards the use of computer is backed by one
important tool, which is: an Information System, managing information output by
the computer, briefly, managing largely the computer input and output.
It is exactly the same into this nation; the issue of
information system is on the mind of several managers, even if some of them do
ignore its contribution on the performance of their companies.
Two questions do therefore arise out of the above:
1. How does FINABANK SA manage its Information Systems?
2. Does FINABANK's Information Systems contribute to its better
banking services?
3. HYPOTHESES
As it has been defined by GRAWITZ, hypothesis is a proposal
response to an asked question related to the research object. Base on this we
suggest the following:5
1) FINABANK SA manages effectively its Information Systems,
means, in relation to the scientific theoretical presented framework.
2) FINABANK SA's Information System contributes to its better
banking services.
5 3rd
GRAWITZ, M. « Introduction to research
methodology,» Edition, Wadsworth, Belmont, CA, 1994, p.12
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