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Déterminants de la faible adhésion des ménages à  la mutuelle de santé à  Murhesa en RDC

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par Didier BACHIBOLA MUNGANGA
Université libre des pays des grands lacs RDC - Licence en santé et développement communautaire 2012
  

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EXECUTIVE SUMMARY

This study aims at sorting out the weak adhesion determiners of households from the health association at Murhesa in the Rural of the transversal descriptive sort has been carried out during the period from January to October 2012 with a sample of 113 members from MUSAMU. Accurate researches have been made about third study on the basis of the following questionnaires:

What are determiners related to the weak adhesion of households at the health mutual association of Murhesa?

- What are the sociocultural and demography determiners which are the root causes of the weak adhesion of households to the health mutual association?

- What are the economic determiners which influence the household's weak adhesion to the health mutual association?

- What are the mutual and health institution which determine the households weak and adhesion the health mutual association of Murhesa?

Our research hypotheses state the following:

ü The households' socio-cultural and demography determiners such as, education level, ethnic ,religion, cultural beliefs , the households irresponsible's profession, therapeutic uses, community health leaders perception, matrimonial status, might determine the households' weak adhesion to the health mutual association

ü The economic determiners such as households' financial capacity, composition of the family, households' purchasing capacity, lack of support, adhesion fees, contribution, and the involvement of the Government in the organization of the health association might determine the health weak adhesion to the health association.

ü The mutual and health institution determiners such as the quality of the treatment , the population trust towards the competences of the health treatment providers, the geographic proximity of the health care centers which are agreed upon or partners the choice of the health structures , affiliation modalities and the services provided to the members ,the contribution periodicity, internal rules ,trust in the association, association principles information and comprehension might favor the households adhesion to the health association.

The research objectives prior set up for this study have been:

Entirely, this study focuses on the identification of determiners the weak adhesion to the MUSAMU.

And specially;

· Determine the sociocultural and demography determiners which lead to the households' weak adhesion to the health association of Murhesa

· Determine the economic which hinder the capacity of households' massive adhesion to the health association

· Be aware of the health mutual and health institution determiners which influence the household's weak adhesion to the health association of Murhesa

Closed questionnaire was submitted to 113 members from the health association .This technique might help ask questions to interviewees who freely answered them orally or written.

- Active observation

It has helped to observe the behavior of the health association members (direct health treatments beneficiaries) on one land and on the other hand the nursery staff (health services providers).

- Documentary analysis

The documentary riding has been carried out at the register books from the members' adhesion to the association, protocols, follow up from of the health association members, their affiliation cards, and Receipt pass- books of members.

The registrars have allowed us exactly to have the picture of the number of the health association members according to their origins, sex and age, dependents, health centers which have signed agreements of reimbursement of the health treatments bills with MUSAMU for the profit of its members.

We have also read difference books, articles, report, dissertation, internet webs etc dealing with the thematic aspects of our study.

- Interaction

Has consisted in interaction with some members from Murhesa community about the collaboration between the health association and FOSA conventions one other hand. Our hypotheses have brought light on certain result figures:

§ The results in relation to the sociocultural and demography the low household membership to the mutual health Murhesa

The population from Murhesa hard appreciates the adhesion of the table of the health association which has already lasted for 5 years. With reference to the table 3 giving the progress the members' adhesion, we notice directly that only 2451 members have been registered in 2012, form 350 households which give 8% of the population estimated of 27.777 inhabitants of Murhesa health zone.

Self - health care is one of the causes of the weak adhesion , gives 27,9% before collecting the health treatment ticket, students are represented by 8,8% whereas protestants constitute a portion of members with a less score of 19,5%. The analysis of the table 2 indicate a low rate of the health association penetration in the public selected area of 2008 was 3%, 2009 around 4%.In 2010, this rate was increased to 3,9% against 8,3% made of members' in 2011.In April 2012,the health association of Murhesa had an adhesion rate of around 8,4%( which gives a progress of 0,1%).It is noticed that adhesion rate progresses very slowly comparatively to the population number and in addition this adhesion progress is not support thought the health services are regularly used by the health association members of Murhesa.

§ In view of the economic determinants of low participation of households in the mutual health Murhesa

Firstly, a large consensus between the different researches is sorted out concerning two major determinant adhesions. On one hand, it is clear their contribution capacity and affects the households adhesion among 50% per month whereas the household members of financial resources remains the major reason given by the households to explain their non participation to the health association (and this concerns alls the Ares under our study).In a known way and priori contradiction, the amount of adhesion money and /or contribution is exact and a bit easy to get at 28, 6% and 16,8%. The contraction, never the less, is not apparent as the majority of members concerned with the contribution amount are assessed exact and acceptable with regards to the health services to which these contributions give right. For these issues, the adherers and as well as non adherers think that general the contributions are not very considerable, particular in terms of their knowledge about the cost bills which might the imposed to them by the health care centers out of the health association concerns .However, it is worth mention that in many households members, or some members of the households, the effective payment of the contributions is assessed hard to get.

§ As determinants related to mutual health and health institutions of the poor adhesion of households to mutual health Murhesa

Determiners related to the health treatments and collaboration with the health treatment providers constitutes as well important determiners to the health association adhesion. First of all bad health treatments provided( with regards the patients' can gives 34,2%, prescription and availability of medicine 16,2% ,and the treatment efficiency and in timely manner influence weakly the adhesion).In addition, the population's skepticism towards the health staff's skills increases their lack of trust in the latter and therefore scores 86,7%. Furthermore, the doubts related to the organization capacity improvement of the treatment quality also contribute to the non affiliation. The reasons for the lack of trust of 31% in the association may also originate from the previous negative backgrounds, or misstatement suspicion, embezzling of the members, funds by their representatives.

Secondly, other determiners ,through not offer noticed ,also to play a signification role in the adhesion dynamics, First of all, the obligation to give all the fees once leads to the discouragement of the households, gives 50%.In the contrary, the fact of taking into consideration income bills stimulate adhere very considerable number of the population to adhere at ( 41,6%) which given forth the harvest season and the students holidays generally in the months of July and September in Murhesa DR Congo.

Moreover , it often happens that only few households members adhere effectively .This seems to incite that the entire and obligatory adhere of the whole family is considerate as non reasonable as per the financial aspect .In the contrary ,households generally prefer individuals payment with differents costs for children and adults . As for the services provided by the association, generally they are fixed in accordance with the concerned population of 58, 9% with regard to the amount of money they are able to give .Therefore, and they are generally satisfied of it.

The adhesion decision may also be linked to characteristics which are very individual: education influence, a high level guaranteeing a high open mind to the innovation that make the medical assurance and an outstanding understanding of the association system and as well as advantages it offers, which is contrary at Murhesa for the teachers (14%) and students could be expected to use their intellectual abilities to help illiterate people understand the system quit well. Likewise, ethnic origin and religion may also have influence .But, it is possible that these parameters may truly be minor and may be associated to high decisive factors such as the income level or religious relation/affiliation of the health association initiative organizations. It is the reason why catholic Christians represent 78% for this study.

§ In terms of suggestions and recommendations :

- We solicits the involvement of all stakeholders those responsibility. Find the involvement of community leaders for the development of mutual health and create a Mobil team to regularize the sensitive for the community

- Install relay bases under the Mutual Health ZSR Miti-Murhesa, develop and strengthen the awareness of students in their academic to join the Musamu Spread the message of membership in all schools and churches Miti-Murhesa without discrimination.

- Advocacy for funding and construction of the community center. If the inclusion of a new service can attract new members, the exclusion of a benefit may exclude certain members of the mutual

- Managers of households, better then use the services of their availability by joining heavily and acquire the services offered by the health insurance scheme, get involved in the collaboration between Musamu responsible for health and well-being of the community, and unite in mutual solidarity. The gaps are enormous to fill in the health sector in RDC. Les results of this work is not to frustrate the people and not be limited to simple scientific publication, intersectional coordination and interpersonal are a few things to arriving to implement good experiences elsewhere in recues who solicit countries that the Honorable elected by the people to vote a law admitting subvention and accompanying measures of mutual health in the DRC

- The mutual Murhesa showing greater flexibility in sampling and frequency of contributions and the terms of membership would create more government participation by reducing the dues in the form of taxes or taxes and value added taxes or VAT.

- Partners: Expected by partners of bilateral and multilateral agencies, NGOs and other stakeholders. Their role is to complement the government's vision of ensuring the implementation of policies, mobilize resources and develop local capacity.
Monitor the performance indicators Musamu with FOSA. The BCZ Miti-Murhesa BDOM managers of the mutual Murhesa, implement collaborative consortium agreements with community leaders and managers of health facilities
- As support BDOM integrates this activity in the program for the operationalization BCZS and develop a mechanism for monitoring and verification of the treatment based on Murhesa mutual.

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