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Investigating the design of business english courses through needs analysis:the case of the department of english at INPED in Boumerdes


par Yasmine BOURAI
Université Mouloud Mammeri de Tizi Ouzou - Master  2018
  

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4.2.2 Needs Analysis and Course Organization

After the teacher designs the appropriate course content through Needs Analysis, he should then organize the course in a way that is appropriate for an affective learning process. Teachers, after recognizing the most important areas where the learners have problems and difficulties, are able to identify learners' needs and wants in an effective manner. As it is shown in the teacher's questionnaire, 100% of the teachers claim that the learners need more practice in listening and speaking skills as these two have a great importance for their future career.Thas is to say, these learners need to improve more listening and speaking skills as it is required by their domain. 83.3% of them have argued that reading and writing skills should also be given more importance (Diagram 18). Therefore, the teachers organize courses for practicing more listening and speaking skills and sometimes reading and writing. For this purpose, different teaching materials are used in order to satisfy the learners' needs.

On the one hand, the questionnaire indicates that 100% of the teachers rely on textbooks related to Business English in their teaching process as the majority of the learners need to learn Business vocabulary or terminology (Diagram19). All the teachers claim that the English instruction should focus on English needed rather than on general English. Hutchinson and Waters (1987) think that "In terms of language content, there is little reason why a Biology text should be more useful to a biologist than a Physics text» (P.165). This means that, in terms of the course content, learners in ESP should find what is relevant to

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Discussion of the Findings

their field. I.e, teaching materials, program and syllabus should be in relation to the learners' context and domain. On the other hand, a huge majority of the teachers which corresponds to 83.3% also use textbooks related to general English in order to support their teaching because it is not possible to learn Business English without taking into account some aspects of general English as it is the basis for learning the language. Moreover, many teachers also use authentic materials rather than texts designed pedagogically (Table11), because authentic materials are considered as an aid for supporting teaching and learning. This is also mentioned by Guariento and Morley (2001) who believe that using authentic materials relates to the onset of communicative movements in which there is an attempt to simulate real world in the classroom. That is, authentic materials are helpful for the learners as they make them interact with the real language and content rather than the form. In addition, these materials help the learners to feel that they are learning the language as it is used in real life situations and this makes them understand and be motivated to learn and get useful and meaningful language. Many language teachers believe that authenticity has proved its beneficial role in language teaching and there is no argument regarding this. (Shrum and Glisan, 2000; Richards,2001; Kilickaya,2004 ).

Within course organization, the questionnaire indicates that the majority of the teachers which corresponds to 83.3% collaborate with other colleagues in order to help each other and create a suitable course content for the learners' needs. Only 16.7% do not collaborate (Diagram 22). As it has been mentioned by Dudley-Evans and St-John (1998) The ESP teachers' should cooperate with other teachers that are specialists in the domain in order to gain knowledge about the teaching skills, tasks, and syllabus so as to bring the suitable material and courses for the learners. This means that teachers' cooperation helps in developing the teaching and learning process as it brings new ideas and methods on the teaching skills, materials, program and syllabus to be used.

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Discussion of the Findings

As a result, ESP teachers at the INPED of Boumerdes are conscious about the importance of learning needs in the creation of suitable teaching materials and course organization. This makes them be motivated to search for all the possible methods to be used so as to meet the learners' needs in an effective manner and organize courses that suit these needs.

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