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Secretarial work, a noble but constraining profession( Télécharger le fichier original )par Hayami Marie Nadège YE IBAM - DUT 2006 |
INTRODUCTIONIBAM «Institut Burkinabé des Arts et Métiers» is a high technical Institution which trains middle level management professionals for a period of two years. Created in 2000, it is linked up to the University of Ouagadougou and endeavours to ensure its autonomy. IBAM is in its fifth year of existence and ensures students' training with category G Baccalaureate Degree, University Degree (DEUG) and Master's Degree level in the following fields:
Management (MIAGE). The training includes theoretical courses followed by continuous assessments, visits and training courses in companies. At the end of the second year, two months practical training course in a company is compulsory for each student. This training course is approved by a report at the end of course defended in front of a board of examiners and then a university diploma is granted (DUT, Master's Degree or a DESS). It is within this framework that we carried out two months practical training course from October 19 to December 17, 2006 at BUMIGEB ?Bureau des Mines et de la Géologie du Burkina? office. The training course took place at the secretariat of the Industrial Safety, Mining and Environmental Administration, one of BUMIGEB central offices. During the training, we noted that though secretarial work is noble it is a constraining profession. This justifies the choice of our topic with the title: ?SECRETARIAL WORK, A NOBLE BUT CONSTRAINING PROFESSION?. The choice of this topic is also justified by our desire to contribute our quota to better develop the profession and better understand challenges of our future profession. Our report is made up of four parts which are:
CHAPTER I: GENERAL INTRODUCTION Before independence and under the colonization, there was the Overseas Mining Office of France called "BUMIFOM" based in Dakar. It controlled the French colonies of West African Countries (AOF), namely Senegal, Mali, Ivory Coast, Niger, Haute Volta and Benin. After independence, the Administration of Geology and Mines (DGM) was created. It was settled in Bobo Dioulasso till the end of 1968 when it was moved to Ouagadougou with about fifty burkinabe in its staff. This office functioned as a central administration. On May 17, 1978, the Voltaic Office of Geology and Mines (BUVOGMI) was created in accordance with decree No. 78-165/PRES/MCDIM which replaced the Office of Geology and Mines with the constitution of Public Institution with Commercial and Industrial Characteristics (EPIC). This statute conferred it the legal and financial autonomy required for its operation to justify the change. BUVOGMI has worked under a double supervision as follows:
Later, the country changed its name in 1984 and BUVOGMI was then known as BUMIGEB "Bureau des Mines et de la Géologie du Burkina''. In 1988, a State Secretariat of Mines was opened. It was aimed at modifying the organizational structure of the mining sector and therefore was the initial responsibility of BUMIGEB. In this way, the geological definition and the checking of the mining programme will be under the responsibility of a competent administration. In 1993, a major event was noted, it concerned a decision at an annual general meeting of all public liability companies to determine the enterprises and companies considered to be strategic and the law No. 53/ADP of 20th December 1993 was enacted classifying BUMIGEB among enterprises and companies considered to be strategic. According to law No. 015-2001-AN of July 2001 concerning the authorization of enterprises privatization to participate in public funding, thirteen (13) states owned enterprises including BUMIGEB were retained. Finally, within the context of economic reforms and globalization, the annual general meeting of the state owned enterprises, at its 10th annual general meeting held in June 2002, recommended the recentralization of BUMIGEB activities around its principal missions of national public services. According to this law, a process of privatization has since started and is following its normal course. The Head Office of BUMIGEB is in Ouagadougou. District No. 28 Dassasgho on the main road No. 4 - (Fada N'Gourma) Gate No. 4186 Address: 01 PO BOX: 601 Ouagadougou 01 Email: bumigeb@cenatrin.bf Website: http:// www.bumigeb.bf BUMIGEB was created as a Public Owned Institution with Industrial and Commercial Characteristics in May 1978 and was turned on August 1997 into a state owned enterprise by decree No.97-339/PRES/PM/MCIA/MEM/MEF. Its authorized capital amounts to 900,000.000 F CFA made up of 90,000 shares valued at 10,000 F CFA each exclusively held the State of Burkina Faso. According to the constitution adopted by decree No.97-340/PRES/PM/MCIA MEM/MEF on August 11, 1997, BUMIGEB has as objective directly or indirectly for its account or the account of the third party in Burkina Faso and in all the countries, the realization by all suitable methods of studies and works intended to:
financial, shares and property operations attached to one of the above mentioned objects or any similar or related object or likely to promote the development of companies. To achieve its objectives, BUMIGEB carries out missions of public and commercial services for third parties. They are those entrusted by the State to BUMIGEB, which include:
2. Commercial services missions It carries out technical services on behalf of the third party. This involves:
CHAPTER II. GENERAL ORGANIZATION By decision No.2003-001/BUMIGEB/PAC of 17th June 2003, BUMIGEB adopted a new organizational chart. Its implementation came from recommendations of the 10th session of the annual general meeting of state owned enterprises to refocus on activities of BUMIGEB around its principal missions of public service. The organizational chart is from the staff and line structure of responsibilities in a hierarchical manner. (See Appendix I) As we noticed on the organizational chart, BUMIGEB is under the supervision of a board of directors. The General Administration is assisted by supporting and operational structures. The support structures play advisory and assistance roles to the General Manager. The hierarchical structures are in charge of executing work, programmes and include central and regional structures. BUMIGEB is an enterprise placed under a triple supervision. These are:
The Board of Directors is the supreme organ in charge of BUMIGEB supervising and management. It is composed of nine (9) members with one representative of the workers. It answers questions concerning the BUMIGEB management before the annual general meeting of state owned enterprises. The Board of Director members are nominated by decree taken at the Ministers meeting cabinet for a three years mandate renewable once only. The Head Office takes its power from the Board of Directors, the supreme organ of supervision and management. It is charged with defining the various developmental and strategic plans of BUMIGEB. Five (5) central technical administrations and one (1) regional administration give support and advisory services to the Head Office. These are:
A. THE SUPPORT AND ADVISORY SERVICES Their role is to support and advise in the coordination of the activities carried out by the hierarchical services. These include: The duty of the Executive Secretariat is to give administrative assistance for the execution of the activities of the Head Office. This office is in charge of the following activities:
It protects and safeguards BUMIGEB heritage. For this reason its role is to:
Its role is to ensure research for the General Manager and its duties are:
4. Data Processing Management System This section is in-charge of ensuring the coordination, development of the data-processing tool and to facilitate access to information. Its role is to:
B. CENTRAL TECHNICAL ADMINISTRATIONS They are constituted of five (5) technical administrations and one (1) regional administration. It is in charge of researches studies and counselling in geology in order to:
This administration includes three (3) Departments:
This department is responsible for works, researches and advices relating to geology. It generally takes care of researches and studies of mining substances. This Department supports department for geological and mining research. It uses indirect methods of investigation to study the behavior of the rock in the subsoil. When the customer is in need, this department realizes a water drilling.
Department It is in charge of the collection, typing, handling, transmission of geological and mining information. It comprises two branches:
2. Industrial Safety, Mining and Environmental This Administration is in charge of all the works, surveys and advices which will guarantee the quality of mining and petroleum products, to ensure the industrial, mining and environmental safety with its technical knowledge. It ensures the control and the follow up of the pollution of the mining exploitation zones and industrial and oil establishments. It includes:
This department controls the quality of mining products (gold ingots, jewellery, etc) of the hydrocarbons (gasoline, gas oil, oil); it brings liquid hydrocarbons and gas tankers to comply with safety standards. If the authorization of importation, buying, carrying of explosives substances are controlled by the Ministry of Mines, their storing is controlled by the Industrial Safety, Mining and Environmental Department of BUMIGEB.
This department is responsible for the update of Black listed establishments' files, for the control and test of apparatus and pressurized containers of vapour or gas, the maintenance of vehicles and dangerous industrial machines. It is also in charge of bringing out the statements of debt recover, tanks gauging, reservoirs scaling as well as the environmental and mining studies. The inspection of the EDII consists of seeking for the compliance of safety regulations by the people and the environment through offices visit of the concerned establishment. Depending on the degree of their danger, the EDII were filed in three (3) classes where there is 3rd class, 1st or 2nd category. The inspection of the EDII is materialized by the official report. Gauging makes it possible to determine the capacity of vehicle tankers. The scale is used for the best consuming of hydrocarbons in the tanks or vats storage. The tanks and pipes test enables to know if they are watertight for storages. 3. Finance Management Administration It is in charge of the administration and human resource management, financial transactions, accounting operations budgeting, debt recovery, supply, logistics and maintenance. This department comprises four (4) departments which are:
This department takes care of the management of staff professional careers, salaries handling and workers' welfare (training, improvement, retirement). The Financial and Accounting Department is in charge of the accounts, the production of West Africa Accounting Systems (SYSCOA) particularly with regard to regulations of Accounting Institutions. It is responsible for an efficient supply of goods and services to BUMIGEB various structures. This section is composed of two branches: - the "supply follow-up and mini shopping" branch; - the follow up of "engaged orders and expenditure" branch. It is responsible for:
4. Laboratories Administration This Administration has the following role:
This Administration includes two Departments: the Laboratory Analysis and Mineralogical Laboratory. 4.1. Laboratory AnalysisIt is responsible for the analysis of mineral substances, water pollutants and quality control. The analysis laboratory department is made up of three sections:
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