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EFFECT OF E-PROCUREMENT
IMPLEMENTATION ON THE EFFECTIVENESS OF RWANDAN HOSPITALS
A CASE OF KABAYA DISTRICT HOSPITAL (2019-
2020)
By
RUKUNDO Paterne
Thesis submitted in partial fulfillment of the
requirement for the award of a master's degree in Science of Procurement and
supply Chain Management.
Musanze, September 2021
DECLARATION
I Paterne RUKUNDO, hereby declare that this dissertation
entitled «Effect of implementation of e-procurement on effectiveness of
Rwandan Hospitals from 2019- 2020. Case study of Kabaya District
Hospital.» is my own work and it has not been submitted anywhere for the
award of any degree.
Signature...........................................................
Paterne RUKUNDO
DEDICATION
To the almighty God for his blessing,
To my parents with my whole family for their endless
affection,
To my brothers, my friends and beloved relatives
APPROVAL
This is to certify that this work entitled «Effect of
implementation of e-procurement on effectiveness of Rwandan Hospitals from
2019- 2020. A case of Kabaya District Hospital.» is research carried out
by RUKUNDO Paterne under my supervision.
Signature .......................... Date
................................
Supervisor : Dr DUSHIMIMANA Jean de Dieu
ACKNOWLEDGEMENT
I would like first to acknowledge and thank Almighty God for
loving and blessing me since my birth until now.
I extend my thanks to the UoK management and staff for the
knowledge and skills I acquired from them. I thank particularly Dr. DUSHIMIMANA
Jean de Dieu who devoted part of his time to the supervision of this work. His
invaluable guidance contributed to the successful completion of this
dissertation.
My further thanks go to the management of Kabaya District
Hospital that granted me permission to carry out my research study from their
organization and most especially the Director General for having allocated part
of their valuable time to my research questionnaires, may God bless them
all.
I want to express my heartfelt gratitude to all the people and
best friends especially my wife MUKAMUGANGA Clotilde who more contributed to
the achievement of this dissertation.
Many thanks go to my friends and colleague classmates in
Procurement department and to my children BAWE SHIMWA Merveille Divine and BAWE
SHIMWA Alliance Louana for making my student life enjoyable.
To all of you, mentioned and not mentioned but sincerely
contributed to the fulfillment of this study may our Almighty God bless your
plans!
RUKUNDO Paterne
ABSTRACT
E-Procurement is more than just a system for making purchases
online. It has been advocated as a key performance indicator that can improve
performance and competence of procuring entities. Some procuring entities
implement e-procurement and succeed while others fail. The purpose of this
study was to examine the effect of e-procurement implementation on the
effectiveness of Rwandan Hospitals, the case of Kabaya District Hospital. This
study had three specific objectives: to examine how electronically submission
of bids affects effectiveness of public tendering at Kabaya District
Hospital;to find out the effect of easy accessing all published tenders to
effectiveness of public tendering at Kabaya District Hospital; to determine the
extent to which viable communication between bidders & Procuring Entity
leads to the effectiveness of public tendering at Kabaya District Hospital. The
study adopted a descriptive approach to establish the effect of e-procurement
implementation on the effectiveness of Rwandan Hospitals. The sample size of 24
respondents was selected from a list of 35 Suppliers that have contracts with
Kabaya District Hospital and staff of Kabaya District Hospital. Data was
collected from the respondents through a questionnaire. The collected data was
analyzed by employing descriptive statistics and inferential analysis using
statistical package for social science (SPSS). The data was then presented in
tables and charts. The independent variable (Electronically submission of bids)
has effect of 80.2% on effectiveness of public tendering at Kabaya District
Hospital as represented by R Square. The coefficient of correlation value of
0.839 indicates that there was a positive strong correlation between
independent and dependent variable. The independent variable (easy accessing
all published tenders) has an influence of 74.3 percent on the effectiveness of
public tendering at Kabaya District Hospital. The coefficient of correlation of
0.786 implies that the independent and dependent variables have a moderate
positive relationship. The independent variable (viable communication between
bidders & Procuring Entity) according to R Square has a 71.4 percent has
effect on effectiveness of public tendering at Kabaya District Hospital. The
coefficient of correlation of 0.779 indicates a moderately positive
correspondence between the independent and dependent variables. The findings
indicate that there is a positive effect of the e-procurement implementation on
the effectiveness of the Rwanda Hospitals. The study recommends that all the
procuring entities need to adopt the e-procurement (Umucyo system).
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