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The determinants of green consumption: a study of socio-demographics factors as determinants

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par Marine ETIEVENT
ESC Rennes - Master of science in International Marketing 2011
  

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4.3 Conclusion

The actual modes of consumption in industrial country are responsible of the degradation of the environment; sustainable development will need alternative consumptions. However, because of the various and relative complexity of the involved factors, it appears that it will be difficult to implement it. Many efforts will have to be done, in order to improve the situation, by consumers and

manufacturers. Modification in consumers' attitudes and behaviours may stimulate changes in lifestyles. Manufacturers can also affect consumers by encouraging new developments. It appears that there is a great potential for green consumption but this consumption is blocked by various barriers. Green consumption is really difficult to evaluate and predict due to the numbers of factors involved. This study has permitted to highlight one aspect of those factors; with the socio-demographics factors; and the complexity of defining precisely the determinant of green consumption.

In this particular study, it appears that the green consumption is not driven by the socio-demographic factors. Indeed, only few factors, seems to have a small impact on the green purchasing behaviour, gender, type of store and the level of green knowledge. As a result to the research question what are the determinants of green consumption? The researcher has revealed the gap between its first assumptions and the reality of findings; this is mostly due to the importance of others factors mostly psychographic factors. Due to their relatively low impact, that's why only few studies have been conducted with those factors, as they seem to be not really significant.

However, the findings are only based on a sample of 150 respondents, which can explain the gap between the researcher's findings and its first assumptions; generally it appears that the socio-demographics factors don't have a significant impact on the green purchase behaviour, as much as expected initially. As a consequence, the results could be different. Thus as it was explained in various researches it appears that green purchase behaviour is more link to the attitude, belief, values and to psychological factor in general (Ken Peattie 2010; Stewart Barr 2008 (p222) ). The green purchasing behaviour is more driven by the general attitude of the consumer rather than by a specific «profile».

Those findings have leaded the researcher to make recommendations for businesses in order to determine how to foster green food purchases among consumers.

4.4 Recommendations for businesses

These findings suggest a number of implications on how to foster sustainable food. Firstly, the findings permit to suggest that companies should target, as a priority, women. In fact, even if it's not really significant with this sample, women tend to be the most important consumer of green products. Indeed, it appears that women tend to be «greener» than men, especially on daily products, like food, cleaning products etc. It appears that men are willing to act for the environment but with a more significant impact, like green equipment of the house etc. As a result, for daily products businesses should focus on women, as they are still the most important population of doing shopping.

Concerning the household size and legal status, in the findings this do not appear clearly, as here the researcher has found that there are no relationship with green purchasing. However, various researches are not in line with those results and, even if the results are not revealing it, the researcher agrees with the fact that businesses can't only target one segment of the population: the upper class. Nowadays, mentalities are evolving and it appears that green products need to be more and more oriented to family and people with lower income. Businesses have to adapt their products to the demand which is now moving quickly and increasingly growing; adapt in term of offer and price. Actually, it is possible to find, easily, green products at a really affordable price (especially in supermarkets) but what about the quality, the mode of production or the origin of such products? In fact, consumers may not trust those products and can feel confused with it.

Indeed, according to the findings, consumers may be confused due to the wide availability of green products. As a result, businesses will need to explain clearly what the benefits are, the point, of buying their green products. Would it permit to reduce waste? Would it permit to conserve energy? Businesses need to overall, put on the front stage why using their green products would permit to keep the environment safe. Businesses have to give consumers specific facts about how their products can reduce waste, protect the environment, save energy etc. Businesses should also give details about the impact of those products; small actions could have on pollution, air quality, water, natural resources etc. If businesses are giving

many details about their products, it would permit to improve products visibility and consumers understanding. (Sophie Southern 2010)

In addition, people could feel confused, but also the researcher has revealed that consumers are looking at company's social responsibility before buying green products. Indeed, it appears that consumers may not trust a company «green engagement». Businesses have to be honest and truthful; they have to clearly explain the specific part, ingredients, of the product or the process used, that make this product a green one. This would allow businesses to be more visible and will let consumers trust their practices. This would encourage them in purchasing green products. Generally, it is logical to assume that it is people involved in production and promotion of green products, who need to reflect on which products and behaviors have a significant environmental impact. (Kim Harrison. (2011)

Finally, even if the potential of green products is increasingly growing, it appears that many efforts are still needed, especially on the price. The findings have revealed that the price is not so important for consumers that have a strong environmental concern and are willing to buy green products. For the others it could be a major obstacle. In fact, a French study has revealed that 78% of French people, found the price as the main barrier for the purchase of green products. (Belle au naturel, 2011)

Therefore, a question may arise: who have to initiate efforts in order to encourage green consumption? Professionals? Or Consumers?

Indeed, in order to promote green products, is it the responsibility of professionals? Nowadays they are already facing with the crisis and they will need to, while respecting the sustainability goals of course, find ways to reduce the price gap between conventional products and green products.

In addition, the researcher has asked herself if, in order to encourage green consumption, it is not a responsibility of the consumer rather than professional. A consumer who have to accept a higher price for green products because those products would be profitable over time and especially respectful of nature and human values. They have to understand that green products are focusing on quality of preservation at the convenience of disposable, those products are preferring ethics against lowest price.

The question has to be asked but it clearly appears that the answer is surely both, consumers and professionals have to make effort. Green consumption depends of many factors and it appears that manufacturers need to make effort in order to respect their green engagement, offering valuable green products and make them visible; consumers by understanding the benefits of those products and trying to consume toward sustainability.

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