Impact of organizational communication in enhancing work effectiveness in local government entities

LIST OF ABBREVIATION

CASS: College of Arts and Social Sciences

CUG: Close User Group

SRS : simple random sampling

NISR: national institute of statistics of Rwanda

MINALOC : Ministrère de l'Administration Locale et du dévelopment Communautaire/ Ministry of Local Government

HCI: Human Capital Institute

CBHI: the Community Based Health Insurance Schemes

ICA: International Communication Association,

AMA : American Management Association

List of tables

Table 1: Respondents classification according to categories 3

Table 2: Representing how leaders come at the field to inform citizens 45

Table 3: Classification of respondents by cells responding 46

Table 4:Responses about strategies for improving communication 48